Finance

Can I apply for Finance?

Yes, assuming you meet the basic criteria listed above. We work with Novuna Personal Finance who will only approve credit that you can afford, so please ensure you are able to meet every monthly payment before applying.

When is my first payment due?

Your monthly repayments will begin one month after you have signed your satisfaction once the job is completed.

Can I settle my account early?

Yes, you can settle the account whenever you want and there will be no additional cost or admin charge. Please call Novuna Personal Finance (with your agreement number handy) and they can arrange this for you.

What happens if I can't afford the payments?

If you are struggling to meet your payments it is important to notify Novuna Personal Finance immediately. Have your agreement number ready and they can discuss your options.

How long does everything take to go through?

If you apply for finance online you will be given an instant decision – if you decide to proceed the order will be sent straight to our survey team, who will call you within 24 hours to arrange your home survey.

When is my first payment due?

With the 12 months 0% Interest Free Credit or Spread the cost option, Your monthly repayments will begin one month after you have signed your satisfaction once the job is completed.

With the Buy Now Pay Later option, your first payment will begin 12 months after you have signed your satisfaction once the job is completed.

Always refer to your Novuna Finance agreement for full details.

If my application is not successful, can I re-apply?

Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically turned down. We do suggest however, that you leave at least 6 months between applications.

How do I find out the price of my door?

The quickest and easiest way to find a price for your new product is to use our online designer.